You can apply a voucher or discount promo code to an order you placed in the past, in case that:
- The promotion was active when the order was placed
- Your order is eligible for the promotion
- It’s been no more than 24h since you placed the order.
So, first of all, you need to add the product to your previous order. In order to do this:
- Login to your account: Link to login
- Design your new product or pick it from a collection and add it to the cart.
- You will see a new option that encourages you to join the new product to a prior order.
Important: if you are not logged in, you won’t see this option. Remember to log-in first!
*Second, you need to contact customer service here. Please send us the order numbers in order to check them.
Important: in case you the three conditions before aren’t met, unfortunately, we can’t apply the discount to your order.
If you have further questions you can contact us using the contact form: